Ordering PROCESS – 5 EASY STEPS

  1. DEPOSIT Call 877 567-2010 to confirm a delivery date and determine deadlines for artwork and sizing.  We’ll need a  50% deposit (based on your order’s estimated value) to begin artwork design. At this time you may also request fabric swatches, printed color charts, detailed size charts and/or size samples. Our size charts are helpful in choosing sizes. Nonetheless, some styles are very specific; in these cases, size samples help. We cover the shipping costs from our office to you; return shipping is at your expense.

  2. ARTWORK IDEAS Next step is to send us all your artwork details including vector logos, sketches, images of other team designs of interest and all your creative ideas. Failure to send art details within our deadlines outlined at time of deposit will cause delivery delays.

  3. SIZING To ensure we meet your delivery deadline, send all styles and sizing info within deadlines outlined at time of deposit. You may want to order size samples.

  4. FINALIZING ARTWORK For Semi Custom, you will receive your first pdf proof within 5 days from when we receive all your logos and color information. For Full Custom Originals, you will received first pdf proof within 10 working days.. Failure to respond or approve within 3 working days will delay delivery. Let us know if there are any changes needed.  Our artists will work with you to ensure you are totally satisfied with the final design.  Note that if we exceed the time allocated for Semi Custom, additional artwork charges will apply.  To approve the design and get the order into production, simply spend us an email specifically confirming you satisfied either with the latest proof or that you approve with specific changes.

  5. FINAL PAYMENT & DELIVERY  We will contact you in the final days of production to confirm shipping details and arrange final payment. Days later you’ll receive your order.  Enjoy.

 

© 2009 Hayman Sport, A Division of Tacara Garment Maker. Penticton, BC, Canada. 1-877-567-2010